Your team is doing the work that your software should be doing.
We find what is creating the extra work in Irish businesses and fix it. Sometimes that is software, sometimes it is connecting what you have, sometimes it is the infrastructure underneath.
We start with the problem, not the product.
- Spreadsheets that run the business
- Information entered twice
- One person knows how it works
- A server nobody wants to touch
Where does your team lose time every day?
None of these look like a technology problem from the inside. They look like the way things are done.
Entering information more than once
Orders arrive in one place and someone has to type them into another.
Working around the software
Staff keep extra spreadsheets and manual steps because the system does not quite fit.
Depending on one person
One employee knows how it all fits together. When they are away, the process gets difficult.
Searching for the right information
The answer exists. It might be in an email, a spreadsheet, a shared folder or somebody's head.
Keeping old technology alive
It still works, but nobody is comfortable relying on it and nobody wants to touch it.
Fighting unreliable infrastructure
WiFi, servers and connectivity get noticed for exactly the wrong reason.
Technology should make the business easier to run.
In a lot of businesses it is doing the opposite. The systems arrived one at a time, each solved something, and the gaps between them became somebody's job.
We won't assume you need new software.
We start by understanding what is actually happening. The right answer is often smaller and cheaper than people expect.
- 01An existing system can already do it
- 02Two systems simply need connecting
- 03A process can be simplified or removed
- 04The infrastructure underneath needs attention
- 05Purpose built software genuinely is the answer
Make the business easier to run.
When everyday work has turned into spreadsheets, workarounds and manual checks, we redesign the process and build the software around it.
Your systems should work together.
A surprising amount of business time is spent moving information from one system to another. We connect the systems that already matter, so your people stop being the join between them.
How integration works
When the technology underneath needs attention.
Hotels, factories and multi site businesses still depend on servers, networks and backups working every day. We review the whole environment, not one part at a time.
One view of the technology behind the whole property.
A hotel depends on more technology than any guest ever sees. Each part may have a different supplier, but the property needs it to work as one operation.
They didn't ask us for software.
Keystone: production, orders, dispatch and traceability in one place.
Order planning ran on an Excel workbook with macros. Variable weights, retailer codes, split deliveries and use by dates were held together by people. We learned the operation first, then built around it.
What is the workaround costing you?
The cost of a technology problem is rarely the software. It is the work people have to do around it, and it never appears on an invoice.
Start wherever the problem is.
Make work simpler
Custom software, workflow redesign, automation and replacing manual processes.
Make systems work together
Moving information reliably between the systems the business already runs on.
Make the technology dependable
Servers, networks, hotels, onsite infrastructure and business critical systems.
We're probably a good fit if...
- The problem is costing real time or money
- The business runs heavily on spreadsheets
- Staff have built workarounds to keep things moving
- Several systems need to work together
- Existing software does most of the job but leaves important gaps
- Important knowledge sits in one employee's head
And probably not if...
- You need basic desktop support only
- You are looking for the cheapest website developer
- A low cost standard product already does the job
If that is what you need, say so and we will point you somewhere better.
What's taking more work than it should?
You do not need to know what technology you need. Tell us what is happening in the business and where the problem is. A senior person reads every enquiry.
